Armynavymall.com 460 Faraday Ave. Building C Jackson, NJ 08527 Hour of Operation: Monday - Friday 9am-5pm Eastern Time Customer Service Phone: 732.557.6394 customerservice@wildsyde.com ArmyNavyMall.com Terms of Sale All items are inspected before being shipped. However, If you are not happy with your order, you may return it within 14 days for a refund or an exchange. To obtain your refund or exchange please call Customer Service to get a Return Authorization Numer. You will need to write the return authorization number on the outside of the box that you are sending back. All returns and exchanges should be in resaleable condition. Unsued/unworn, with any tags still attached and in the original packaging. Please allow 2-3 weeks from the time you mail your order back to us for the credit to appear on your charge account. There is a 15% restocking fee applied to returns. There is no restocking fee for exchanges. Extra shipping charges for returns and exchanges are the customer's responsibility. Exchanges on orders which received Free Shipping will be charged for the additional shipping costs of sending your new items. Returns on orders which received Free Shipping will have the standard applicable shipping cost deducted from the refund amount. Defective merchandise and incorrect shipments are excluded from restocking fees and extra shipping charges. For sanitary reasons, we do not accept returns on eyewear, swimwear, underwear or hats. Books, DVD's, and CD's are always a final sale. Cancellation Fee You have a 72 hour grace period after having placed your order in which to cancel it free of charge. Thereafter, a 15% cancellation fee will be imposed. There is NO cancellation fee on orders cancelled by us. By placing an order with us you are agreeing to the terms of sale stated here. Important: The billed by name on your credit card statement will say Army Navy Shop. VELCRO® is a registered trademark of VELCRO® Industries B.V. |